International Journal of Event Management Research
2019, Volume:14 : 18-33
Research Article
AN EMPIRICAL ASSESSMENT OF THE EFFECTS OF QUALITY, VALUE AND CUSTOMER SATISFACTION ON CONSUMER BEHAVIORAL INTENTIONS IN FOOD EVENTS
Received
May 15, 2019
Revised
June 15, 2019
Accepted
June 30, 2019
Published
July 17, 2019
Abstract

Food and wine tourism has become increasingly competitive in Italy; however, little is known about the current state or potential for wine tourism development in this country, despite the fact that millions of tourists, including many potential food and wine tourists, visit the Italian peninsula each year. In this exploratory study, the perspectives of tourists on wine tourism are examined. The study constructs a temporal model of food and wine tourist behaviour and related concepts with regard to past behaviour, satisfaction, perceived value and behavioural intentions. Specifically it proposes a theoretical model to investigate the relations between the dimensions of experiential quality, perceived value (functional value and monetary price), satisfaction and behavioural intention. Using a path analysis approach and data collected from the attendees at a regional food festivals. A confirmatory structural equation modelling procedure was performed by utilizing LISREL software. The result shows that the model is a statistically significant predictor for consumers’ future behavioural intentions to attend the food festival again. In addition, experiential quality and perceived value were found to have direct and indirect impacts on visitors’ future behavioural intentions. The practical implications for festival organizers are discussed. It is believed that the results of the present study will be useful to organisers of food and wine festivals and/or food and wine tourism developers.

Keywords
Recommended Articles
Research Article
Hosting Events as a Tool for Restoring Destination Image
Published: 30/04/2025
Research Article
HALLMARK EVENTS: DEFINITION, GOALS AND PLANNING PROCESS
Published: 05/06/2023
Research Article
VOLUNTEERS AND MEGA SPORTING EVENTS: DEVELOPING A RESEARCH FRAMEWORK
Published: 29/08/2025
Research Article
SERIOUS LEISURE, CAREER VOLUNTEERS AND THE ORGANISATION OF ARTS EVENTS IN A REGIONAL AUSTRALIAN CITY
Published: 27/12/2025
Loading Image...
,
Citations
47 Views
26 Downloads
Share this article
© Copyright @Bond University